**Job Description**
Altitude Trampoline Park in Butler, PA is looking for one party host manager to join our 35 person strong team. Our ideal candidate is self-driven, ambitious, and engaged.
**Responsibilities**
Hires, Trains, schedules and supervises team of up to 15 party hosts
Provides courteous customer service and responds to customer's questions, complaints or requests. Directs any unresolved issues to the General Manager
Assists supervised staff in their job performance during peak activity periods or as required
Schedule, coordinate and manage birthday party requests and reservations
Oversee/provide clean up following parties
Ensure that party schedule and details are completed accurately and on time
Order and manage pizza delivery and inventory of party supplies
Operates Point of Sale (POS) system including deposits and party transactions
Develop and implement post-party follow up and referral process
Create a fun and enthusiastic environment for all guests
Maintains an image of competence and professionalism to customers, employees and management
Maintains proper employee/employer relations and addresses any questions in a timely manner, including disciplinary actions, recognition and performance evaluations
**Qualifications**
Experience managing and motivating a team of young employees strongly preferred
Excellent organizational skills with the ability to prioritize workload and multi-task in a fast paced enviroment
Ability to handle multiple assignments on a timely basis with a high degree of accuracy
Reports to park General Manager
We are looking forward to hearing from you.
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